Organizational Development Montreal and Ottawa Professional development programs for you and your team.

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90 Day Plan for newly appointed leaders, managers and department heads. The 90 day plan allows newly promoted leaders to transition into their new role in a quick and efficient manner which will allow them to:

Maximize productivity in a shorter amount of time.

Simplify an integration that is built on a solid foundation.

Allow the new leader to quickly and efficiently set goals and objectives aligned to the organization’s needs.

 Coaching is a professional development program for small and medium sized companies.Investing in your employee’s professional development is critically important. If you want your business to thrive, your people must thrive.

Investing in your most valuable asset means that you will improve productivity and employee retention, strengthen your competitive edge and gain a significant return on investment.



Effective Interpersonal Communication for employees and managersThis course helps participants understand the components of effective communication with colleagues, direct reports, leaders and stakeholders.  Participants will learn how to successfully shape and deliver their message and understand what others are saying with greater clarity.  Each participant will also acquirethe necessary tools to learn, practice and apply their communication skillsand be able to focus on processing feedback.  In addition, they will learn to manage their emotions and be aware of other's feelings.


Customer loyalty is critical for success in any organization.Developing loyal customers not just satisfying your customers’ needs, is the critical difference in creating sustainable organizational success. Customer loyalty should be the outcome of every customer interaction. Creating unique points of connection for every customer should be the goal. Customer loyalty is a powerful competitive advantage.



Leadership TraiingThere is an over abundance of mangers and a huge lack of leaders. This situation clearly has a negative impact on an organizations’ ability to grow and compete.  A leader combines the vision and curiosity of a dreamer with the practical engineering of a builder. A leader is goal directed, looking forward with anticipation toward the attainment of measurable outcome goals. A leader is a person who sets goals and achieves results. Goals give an effective leader meaning and purpose, and serve as a continuous source of motivation in pursuit of organizational and individual success.

This Leadership Development process is a structured, open-ended pragmatic approach to leadership growth. It is a process designed to help individuals develop the attitudes, skills, and qualities necessary for personal and organizational leadership.

Increase ProductivityProviding your leaders with tangible tools, resources and strategies in order to boost the productivity and efficiency of your workforce.